- Q: Can I return the dress or cancel the order if I change my mind?
- A: All dresses on our website are made-to-order even through standard size dresses. Since the custom nature of our dresses, our cancellation and Return Policy are stricter than other items. So it is important to order carefully. Please do choose the right style and size before ordering!
- Q: How far in advance should I place my order?
- A:As all orders must be processed before they can be shipped, our Delivery Time is split into two parts: the time for tailoring your dresses + the time for shipping your finished dresses from our facilities. Each dress’s page will display an estimated tailoring time and shipping time. To ensure you receive your dress on time, please place your order as early as possible to avoid prolonged tailoring time during peak seasons.
- Q: How do I pick the right size and can you customize the size of my dress?
- A: We have put a lot of work into making sure our customers pick the right size easily. We have pictures on the dress’s page to show you what measurements we need and How to Measure correctly. There are standard size and custom size for you to choose! So there is no need to worry about sizing issues!
- Q: Will my dress exactly match the color I see on your website?
- A: We have made every effort to display as accurately as possible the colors of our products that appear on our website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitors' display of any color will be accurate. We suggest viewing an actual fabric Swatch for true color representation.
Size Selected: , Below are the size details:
Note: We strongly recommend you fill in your details to get the dress specially tailor-made for you. Now it's free of charge!
|D. Hollow to floor:|
|Height (With barefoot) *|
Note: Height size is from top head to floor without shoes. Usually we will add 2 inches for your heels length.If your shoes are speical, please remind us!